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Delivery & Tracking



Delivery Options & Costs
PIN Code Delivery

DPD has implemented a PIN Code system for online deliveries. This system is designed to  ensure that your parcels are delivered safely to the correct address.

How it Works:
Provide Your Contact Information.
When placing an order, please ensure you enter your mobile number, email address, or both.

1. Receive Your PIN Code
Once your order is processed, you'll receive a 4-digit PIN code via email or SMS.

2. Share Your PIN with the Driver
When your DPD driver arrives, simply provide them with the 4-digit PIN code.

3. Secure Delivery
The driver will enter the PIN into their handheld device, verify the information, and release your parcel(s).

What if You Don't Have Your PIN?
If you're unable to find your PIN code, the driver can resend it to the mobile number or email address you provided.


If you're unable to provide the PIN at the time of delivery, the driver will reschedule for the following day.

Important Note: Please remember that without the DPD PIN code or access to it via your phone, the driver will unfortunately be unable to deliver your parcel.

Highlands & Islands

Please add an extra day to scheduled delivery service above if you live in remote locations such as the Scottish Highlands, Northern Ireland, Jersey or Guernsey.

Tracking

In our dispatch email you’ll have your unique tracking number for your order. Please check your junk folder, if you haven’t got the email.

Standard Delivery takes two (2) to five (5) days.

Next Day Delivery will be delivered the next day if you order before 6pm (excludes Public / Bank holidays).

Next Day Delivery
DPD Pickup
International Delivery












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