Returns

Our dedicated, UK based Customer Service team are here to help you and welcome your questions about products, orders and shopping experience.

All orders with ProCook are covered by a 30 day money back guarantee. If you are not entirely delighted with your purchase we will refund the full value of items which are returned within 30 days from the date of purchase provided they are unused, in their original packaging and you have a valid proof of purchase.

Christmas Returns
Returning unwanted items purchased in store
Returning unwanted items purchased online
Returning faulty or damaged items
Do I need to keep my receipt?